SERVICES
Operations support built for how designers work.
ONGOING RETAINER
The Right Hand
MONTHLY PARTNERSHIP
For interior design firm owners who are ready to stop being the bottleneck in their own business. Jackie becomes your operational co-pilot — implementing, managing, and optimizing the systems that let you lead.
Starting investment: Custom quote based on scope. Minimum 3-month commitment.
What’s Included
Weekly Strategy Calls
Regular 1:1 check-ins to review progress, troubleshoot, and plan ahead
Team Management Support
Hiring frameworks, onboarding workflows, and performance management structures.
Automation Setup
Workflows that remove manual touchpoints from your client communication and project flow.
SOP Development
Standard operating procedures written, formatted, and ready for your team.
Software Optimization
Continuous improvement of your tech stack — HoneyBook, Asana, MyDoma, and more.
Client Experience Systems
Onboarding, presentation, and follow-up workflows that wow clients at every touchpoint.
IDEAL FOR
"I'm running a firm of 2–8 people, I'm in the thick of it every day, and I need someone I can hand the operational reins to so I can actually lead."
PROJECT BASED
The Studio Setup
60-90 DAY ENGAGEMENT
A comprehensive systems build for studios that need a full operational foundation — from software selection to documented processes and implementation.
Starting investment: $3,500. Scope varies by studio size.
What’s Included
Operational Audit
A deep-dive review of your current systems, processes, tools, and team workflows.
Software Selection & Setup
Recommendation, implementation, and configuration of your ideal tech stack.
Team Training
Live and recorded training for your team on all new systems and workflows.
Process Mapping
Visual documentation of every client journey, team workflow, and operational pathway.
Automation Implementation
Built-and-tested automations across your CRM, project management, and communication tools.
90-Day Roadmap
A prioritized implementation plan so you know exactly what to do after we finish.
IDEAL FOR
"I've been winging it for long enough. I want to come out the other side of this engagement with a real, documented operational foundation."
SINGLE SESSION
Strategy Session
90-MINUTE DEEP DIVE
Not ready for a full engagement? Start here. A focused session to identify your top operational priority and leave with a clear, actionable plan you can implement immediately.
Investment: $297 · Bookable directly via HoneyBook.
What’s Included
Pre-Call Intake
A detailed questionnaire helps Jackie prepare so you don't waste a minute of your session time.
Session Recording
Full recording and written recap notes delivered within 48 hours of your session.
90-Minute Zoom Session
A structured, high-value conversation focused entirely on your most pressing operational challenge.
Prioritized Action Plan
A written, sequenced action plan with specific next steps, tool recommendations, and resources.
IDEAL FOR
"I need clarity more than implementation right now. I want to talk through my situation with someone who actually understands the interior design industry."
COMMON QUESTIONS
Things people ask before booking.
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Jackie's sweet spot is interior design firms with 1–10 people who are generating revenue but feeling the operational strain of growth. If you're a solo designer just getting started, the Strategy Session is a great first step.
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A VA executes tasks. A business coach gives high-level guidance. Jackie sits at the intersection: she understands both operational execution and strategic systems thinking, with deep knowledge of the interior design industry's specific tools, workflows, and client dynamics. She doesn't just tell you what to build — she helps you build it.
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Not at all. Part of Jackie's work is helping you choose the right software for your firm. She has deep experience with HoneyBook, Studio Designer, Houzz Pro, Asana, ClickUp, Dubsado, and many others — and will help you build a stack that actually fits your workflow.
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Most clients feel immediate relief after the first discovery call just from having a clear picture of what to prioritize. Tangible systems results — automations live, SOPs documented, workflows running — typically take 30–60 days depending on your starting point.
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Book a free discovery call. It's a no-pressure 30-minute conversation to understand where you are, where you want to be, and whether working together makes sense. From there, Jackie will recommend the right service based on what you actually need.
Looking to start on your own, or get organized before bringing on help? I’ve got you…
Process mapping is an essential tool for an interior design firm to ensure smooth operations and effective project management. It involves visually representing the steps involved in various processes, identifying potential bottlenecks, and optimizing workflow.
Created as a CSV file for easy import into Asana, Clickup, or other project management software (Or even just Google sheet!), this template is customized to build out your process covering all bases internal and external - the Who, What, Where, When and Why
I have also included specific instructions on how to upload into ASANA as you can create a free account if you’re not yet using a project management software.
All for only $197!
*non-refundable
READY TO START?
The studio you want to run is a few systems away.
Book a free 30-minute discovery call. No pressure — just clarity on what would actually move the needle for your firm.
